Residents experiencing financial hardship can apply for help from the Government’s Household Support Fund to pay for essential living costs over the winter months.

Lancaster City Council has been allocated £360,000 from the Department for Work and Pensions to offer financial assistance to residents struggling to make ends meet and help them through the final stages of the country's recovery from the pandemic. The Household Support Fund aims to help with short-term living costs and pay for essential items such as food, energy and water bills or household appliances such as fridges and heaters.

To be eligible to apply for help from the scheme, applicants must be aged 16 years and over, live in the Lancaster district and be able to demonstrate that they are struggling to afford such necessities or to pay their bills this winter.

Applications will be considered on a case-by-case basis and awards are at the discretion of the council.

The scheme can also signpost residents to other sources of support as well as referrals to other organisations for advice and assistance on financial and other long-term needs to ensure that they can get the maximum level of help and support.

For more information and to apply online, visit

Alternatively, you can call the council on 01524 582000 between the hours of 9am to 5pm, Monday to Friday or visit one of our customer service mobile events for help in applying (to find out where you will find the team on a weekly basis, visit the Community Hub section at

Kind regards,

Community Connectors

Lancaster City Council

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